On a scale of 1-5 stars, how would you rate Philadelphia Office of Veteran Affairs on the following attributes?
How organized is the office in meeting needs? Consider paperwork processing, overall organization, etc (1- Late meetings, disorderly -- 5- On time, clear and structured process)
How easy was it to receive services? Consider web info, meeting set-up, etc (1- Hard to get info, long response times -- 5- Clear, easy, fast)
How well did the staff know how to help? Consider information, processing, etc (1- Seems incorrect or unconnected -- 5- Helpful, positive information)
How welcoming was the staff? Consider friendliness, discussions, etc. (1- Didn't feel welcome or helped -- 5- Felt like my needs were important)
How dedicated was the office in making sure your issue was resolved? Consider follow-up, etc. (1- Confused, lost track of me -- 5- Clear procedures and follow-up)
Thank you, your review is going to help change lives.