On a scale of 1-5 stars, how would you rate VITAL Initiative (NYC) on the following attributes?
How organized and efficient is your VITAL office? Did you wait long to get service, delays in assistance, lost paperwork, etc
How accessible is the office? Can you reach someone easily (Email, phone, in person, office location)
Does the VITAL staff at your school know what they are doing and how to help
How well are you treated by VITAL staff (Helpfulness, friendliness, privacy)
How dedicated are the staff to solving your issue? Follow-up, referrals, etc
Thank you, your review is going to help change lives.