New York City Online Services
NYC Area referral network for service providers to assist Veterans, Servicemembers, and Families.
Provides a coordinated network of public, non-profit, and private service providers in the greater NYC Metro area to help provide referral points and care coordination for Veterans, Servicemembers, and their Families
They are very slow to reply to requests after initial contact.
Thursday October 5th 2017, I called NY Serves to request help in using the HUDVASH Voucher Program. The representative on the phone informed me that they were a referral service and that my case would be handled by another agency. I should expect to hear back from them in 5-7 business days. I understand the need to verify information, but what good is it to have a program to combat homelessness if there is no streamlined process. The next day I received my phone call, which the representative informed me that he is only available a few days a week, so my appointment ended up being a week later, this Friday.